What’s in it for me? The critical change question

If you live in West London, reports of a possible 3rd runway at Heathrow will perhaps not have been the best news you’ve had recently.  Convincing potentially affected residents that the expansion is the best plan will be no easy task (see http://news.sky.com/story/1511365/residents-vow-to-see-off-heathrow-third-runway) Not least in, what I imagine is the near impossible task, answering…

Don’t Like the Picture? Try Changing the Frame

The challenges facing the NHS could be viewed as overwhelming. The news is full of big numbers: big numbers of patients waiting for appointments, diagnosis and treatment; big numbers of A&E breaches, cancer deaths, obese patients, big numbers of vacancies; big numbers of agency staff.  It all seems impossible to manage However, what one person…

Meet the new boss, same as the old boss

“Meet the new boss, same as the old boss” * Whatever the outcome of today’s election, one thing is a given – transformational change is needed for the NHS to survive and prosper in both the immediate and long-term future.  Change is needed to address the growing financial, demographic and workforce pressures, as well as…

Darwinism – the key to sustainable change

The health and social care system is not rocket science. It’s far more complex than that! I’m sure we have all experienced how changes in one part of the health and social care system have the potential to impact on another that may not be beneficial, anticipated or attributed to the change that took place. …

Re-arrange the deck chairs!

Re-arrange the deck chairs! Over the last month the so-called #NHScrisis has brought #GPs into the media spotlight. The BMA and CQC have responded, with a little help from Pulse.  And, of course, this is then reported in the general media as GPs being greedy, providing poor standards of care and being unable or unwilling…

Thinking outside the A&E box

KayHill have been fascinated by the issues that trend on social media and have often paused to think why that might be.  Around the winter holiday break, amongst the more predictable themes such as who was cool in 2014 ( #PeopleWhoMadeMy2014) and why Niall left One Direction (#reasonsniallleftonedirection) was #NHScrisis, discussing the rising demand for…

Change is easy….after you!

KayHill were commissioned by NHS Right Care to produce a series of Casebooks. These feature organisations that have been using the Right Care approach to drive healthcare reform, something KayHill has been intimately involved with.  Case studies of our work using the Right Care approach can be accessed on our client feedback page and on…